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Shipping and Return Policy 


Processing/Shipping Times 

All orders are shipped 2-5 business days. Wholesale orders are shipped between 5-10 business days. Business days means holidays and/or weekends not included. Remember this is only an estimate. **SOMETIMES ORDERS CAN TAKE LONGER DEPENDING ON DEMAND AND/OR IF YOU MAKE ORDER CHANGES.** I cannot guarantee a certain delivery date or time frame for delivery for any product, order. For orders with a deadline, please order well in advance

Shipping & Returns:

Although we accept exchanges all sales are final and non-refundable. 


Hair Exchanges

Email us first concerning any exchanges. Hair can be exchanged within 3 days of initially receiving your order. However, you will still be held liable for the shipping cost of initial order as well as a new order. Items must be in original form with no damages including packaging. You will be held accountable for any damages. 

Shipping times

Although most items ship earlier our standard processing/shipping times can be up to 10 business days.

*Not including weekends or holidays.

* You will not be refunded because you need your hair by a certain time.

*Your are welcome to email us prior to placing your order to get an estimated delivery date.

*Our business days are Monday-Saturday (excluding all holidays).

*Final shipping cost is determined by USPS. 


Paypal invoice will be created and emailed to you if there are any additional shipping cost. Once paid, we will ship. Express Shipping Overnight shipping maybe available by request for in stock items. Tracking Numbers Once we receive your order you will receive a confirmation email. You will receive your tracking number in a separate email once your order physically ships.

For any other concerns feel free to fill out our contact form located in the contact section.

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